Privacy Policy

Privacy Policy

At medh.co ("Medh," "we," "us," or "our"), we are committed to safeguarding your privacy and take data protection seriously. This Privacy Policy outlines how we collect, use, share, and secure the personal information you provide when using our Websites and Mobile Apps. By accessing and using our Services, you agree to this Privacy Policy, along with our Terms and Conditions.

For the purpose of this Privacy Policy, "sensitive personal data or information" refers to personal information as defined under applicable privacy laws. Please note that the terms "personal information," "personally identifiable information," and "personal data" used in this Policy also include sensitive personal data or information, where relevant or required by applicable privacy laws.

Our Website and Mobile Apps

Website medh.co and its associated Mobile Apps mentioned on this website.

Please carefully read this Privacy Policy to understand how it governs your use of our website and affiliate products. If you do not agree to this Privacy Policy, please refrain from using our Services.

Notice to End Users

In certain cases, an administrator may create an account on behalf of an "End-User" and provide their personal information, including Personal Information. In such cases, the administrator, who may be the End-User's Employer or an Authorized Training Partner (ATP), acts as our "Client." We collect information under the direction of our Clients and have no direct relationship with the End-User whose personal data we process.

International Transfer

We may store and process personal data in your region and other countries where we or our data sub-processors operate facilities. By using our Services, you consent to the transfer of your data to such locations, including data centers in the United States, India, Singapore, and Japan.

Personal Identifiable Information

We may collect the following personal information from you in various situations:

  • When you visit our website or mobile apps and voluntarily provide contact information, business information, and account details during a purchase or registration process.
  • When you use our Learning Management System, mobile applications, or support system, we may collect contact information and unique identifiers.
  • Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

Use of Personal Information

We may utilize the personal information collected from various sources, including the Websites, chatbox, mobile, and email, or when you use our Service(s), for the following purposes:

  • Providing you with the Service(s).
  • Sending you communication related to the Service(s).
  • Assessing the needs of your business to suggest suitable products.
  • Sending you requested product or service information.
  • Responding to customer service requests.
  • Administering your account.
  • Sending you promotional and marketing communications.
  • Facilitating your transactions with other users when using our Service(s).
  • Performing statistical analyses of user behavior and characteristics at an aggregate level to measure interest and usage of different areas of the site.

Communicating with you in relation to our services, including information regarding content, courseware, products, inquiries, and services through various channels such as phone, email, and chat. By agreeing to this Privacy Policy, you give explicit permission for such communication. Even if you are registered under "Do Not Disturb" or similar services, you still authorize us to contact you for the mentioned purposes.

Rights to Access, Correction, and Deletion

You have certain rights regarding your Personal Information. You can request access to your Personal Information to confirm its accuracy and update it. Additionally, you can request the deletion of your Personal Information. Please note that certain exemptions may apply to such requests based on legal and regulatory purposes or obligations. If your Personal Information is processed based on your consent, you have the right to withdraw that consent by issuing a written request to the Grievance Officer at care@medh.co. You can also edit, correct, amend, update, or delete your Personal Information as per the instructions provided.

Contacting Us

If you have any questions or complaints regarding data privacy, you can contact our Grievance Officer at care@medh.co

Or mail at Esampark Tech Solutions Private Limited

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